SHIPPING POLICY

Goods will be dispatched to you via Royal Mail. Please allow up to 5 working days for delivery within the UK. If you have not received your goods after this time, please contact us.

 

Standard Delivery – average delivery time 3-5 working days via Royal Mail 2nd class parcel post. This service is untracked but has delivery confirmation.

 

Tracked 24 Delivery – average delivery time 1-2 working days via Royal Mail. Fully tracked service with delivery updates.

 

A note about next day delivery: All orders placed for special delivery before 3pm Monday-Friday will be dispatched next day for delivery on the following working day. Any orders placed after 3pm on a Friday or at any point over the weekend will not be dispatched until the following Monday and delivered on Tuesday.

 

A note about Safe Places: If you have a safe place location on your property where your parcel can be left if you aren’t at home, please do let us know in the ‘notes’ section when placing your order.  Please note that due to the nature of our packaging the safe place must be in a sheltered and dry location. 

 

We usually dispatch all orders within 48 hours Monday-Friday. All orders are shipped in a cardboard packing box with protective packaging to prevent damage in transit.

 

Please note delivery and dispatch times may vary during busy periods or in exceptional circumstances.